Our Guarantee

Ordering & Shipping Info

You may order online, via email to orders@boldleaddesigns.com, or by phone (call 303-856-3012). Whatever works for you is fine with us! We accept all major credit cards (by phone or online), PayPal, money orders & personal checks (by mail). 

Returns & Exchanges

We guarantee you will love our products. If you don’t, let us know and we’ll do our best to make you happy. Our satisfaction guarantee means we will offer a replacement or refund the purchase price within 30 days of purchase on like-new items.

Terms & Conditions

You will love your BLD item! We guarantee it. If you don’t, let us know and we’ll do our best to make you happy. This satisfaction guarantee means we will offer a replacement or refund your money within 30 days of purchase on like-new items. Customer pays for shipping.

Referral Program

Invite a friend to enjoy premium dog equipment, and they’ll get a free $10 welcome credit. You’ll get $10 referral credit in your own account as our little thank you.

Wholesale Information

As a small independent business, we design, manufacture and represent our own products. This allows us to develop close relationships with our customers and retail partners to maintain our standards of quality. Each leash and collar is made by our team with the highest quality materials we can source.

Privacy Policy

We are currently updating our Privacy Policy to reflect the changes we have implemented to maintain compliance with new GDPR data protection laws. Easy to read summary coming soon!