Privacy Policy

Bold Leads never sells or shares any customer data. Your information is used to handle your purchases and communications with us, nothing more. We maintain compliance with new GDPR data protection laws.

Website Terms and Conditions 

Using this website requires acceptance of these terms and conditions. All the standard legal stuff you never really wanted to read can be found here, just in case you do.

Ordering and Shipping Information

Find all the details you need to know about placing an order, shipping methods, and company policies for domestic and international orders.

Returns, Exchanges, and Refund Policies

If you are unsatisfied, got the wrong size, changed your mind, or received a faulty product, you’ll find info here on how we can help make it right, as painlessly as we can.

Referral Program

Referrals and recommendations to friends and family are the best compliment and mean the world to us as a very small, niche, artisan business. Invite a friend to enjoy premium dog equipment and you’ll both receive a $10 referral credit as our little thank you.

Company Policies

We are very proud of our products and customer service and believe clarity and transparency is important to developing customer trust. See our general business policies on refunds, taxes, and ethics statements, among others.

Guarantee and Warranty Details

We take our role as dog equipment providers seriously and want you to love your BLD gear. Find all the details about our guarantee and warranty policies should you ever have an issue.