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Thank you for an supporting independent, woman-owned and operated, inclusive American small business! Yes, we ship worldwide.

– For orders shipping outside the USA please click below for important information. –

International Customers MUST READ before ordering!

International Orders

Please note: customer is responsible all tariffs including duties, taxes, and/or import fees that may be applied to the shipment. These fees are imposed by your country's customs and border control and are usually collected by the delivery agent. The delivery agent (post service, or other parcel delivery service) may send you a notice with instructions for how to receive your parcel.

Tariffs, etc. will be collected by the delivery agent, and cannot be estimated or paid by BLD. If a delivery is refused and/or tariffs, etc. are not paid, incurred shipping charges and expenses cannot be refunded (this includes shipping costs to return the parcel back to BLD).

International - shipped outside the USA

We are experienced with international orders and will complete the customs declaration to ensure timely delivery and minimal duties.

- Delivery time depends on your country's customs department. Bold Lead Designs cannot guarantee delivery time or dates for international shipments and can vary based on volume or other factors. Once a parcel leaves the US it might not be traceable.
- International orders (outside the USA) are usually shipped via the United States Postal Service. This is best service for the price but does may NOT have tracking or insurance (tracking is not reliable once it leaves the United States). This is the most cost-effective method and minimizes duties and fees to the recipient. If you would like TRACKING or INSURANCE please contact us directly.
- Customers with disabilities: Service/Assistance Dog harnesses will ship with TRACKING and INSURANCE for their full value and declared as medical equipment / goods for blind or disabled in an effort to avoids or minimizes duties, tariffs, and taxes whenever possible. However, the final decision is controlled only by the importing country's customs department. If fees, tariff's, etc. are imposed unfairly, you may qualify to file an appeal and request a refund.

Brief Summary of Policies

All Prices are in US Dollars. – BLD has a generous satisfaction guarantee and warranty! However, a few charges are Non-Refundable.

- As a very small, niche, artisan business, we are not able to offer “free” shipping” or “free returns” in the way that big-box retailers and massive corporations can. Thank you for your understanding.
- Modification, customization, and shipping fees are not refundable due to the labor-intensive process of building unique products to order, and/or are actual costs we’ve paid out.
- Custom Harness orders, are non-refundable.
- We reserve the right to charge a restocking fee if a return falls outside of the our returns and exchanges policy. (It’s very rare!)