We guarantee you will love our products. If you don’t, let us know and we’ll do our best to make you happy. Our satisfaction guarantee means we will offer a replacement or refund the purchase price within 30 days of purchase on like-new items. (Customization shipping charges are non-refundable.)

read more

We stand behind every product we sell. The woven and nylon Perfect Pace and assorted accessories, and products made of fabric come with a 30 day guarantee. 
We offer a Lifetime Warranty on workmanship and materials for items made in-house. This is the best warranty in the industry and includes custom-made harnesses, leather leashes, collars, and Brahma leashes.

read more

You may order online, via email to orders@boldleaddesigns.com, or by phone (call 303-856-3012). Whatever works for you is fine with us! We accept all major credit cards (by phone or online), PayPal, money orders & personal checks (by mail). 

USPS Mail is our standard shipping provider. FedEx is available. 

read more

Yes, we ship worldwide! Please note: For international orders (orders shipped outside of the US) customer is responsible for any and all duties, taxes, and customs fees that may be applied to your shipment; any duties, taxes, or tariffs will be collected from the delivery agent, and cannot be estimated or paid by BLD. If a delivery is refused and/or duties are not paid, incurred shipping charges and expenses cannot be refunded (customer pays for all expenses to return order back to BLD).

read more

Referrals and recommendations to friends and family are the best compliment and mean the world to us as a very small, niche, artisan business. Invite a friend to enjoy premium dog equipment, and they’ll get a free $10 welcome credit. You’ll get $10 referral credit in your own account as our little thank you.

read more

Would you like to offer the best gear to your customers but don’t want to deal with physical inventory? BLD’s partner program with ShopDotPet.com allows retail partners to have their own curated online shop and earn commission when a customer makes a purchase.

LEARN ABOUT ShopDotPet
read more

Bold Leads never sells or shares any customer data. Your information is used to handle your purchases and communications with us, nothing more. You may opt-in to our occasional emails and unsubscribe anytime. We maintain compliance with new GDPR data protection laws. 

read more